1. How long does delivery take?
Shipping usually takes 2–7 business days, depending on your location.
2. Do your tennis ball machines come with a warranty?
Yes! Most machines include a 12-month warranty covering manufacturing defects.
3. Do you ship outside South Africa?
Not by default, but we can arrange international shipping upon request.
Email: info@ballmachinestore.co.za
4. What payment methods do you accept?
We accept:
- Debit & Credit Cards
- EFT / Bank Transfer
- Instant EFT (Ozow / PayFast)
5. Can I track my order?
Yes. You will receive a tracking link once your order is shipped.
6. What machine is best for beginners?
We recommend models with:
- Adjustable speed
- Lightweight portability
- Simple control panel
We can recommend options based on your level.
7. Do you offer bulk or club discounts?
Yes! Tennis clubs, coaches, and academies can request special pricing.
8. What if my machine arrives damaged?
Contact us within 48 hours with photos, and we will arrange a replacement.